Support & Contact
Need assistance? The fastest way to get help is to text Cynthia directly — she can troubleshoot most issues in real time. For anything else, reach out through the channels below.
Response times: Cynthia responds instantly via text. Email support typically replies within 24 hours on business days.
Text Cynthia: "Check my [service] connection" (e.g., "Check my GoHighLevel connection"). She'll test the connection and let you know if credentials need to be updated. API tokens can expire or be rotated — Cynthia will walk you through reconnecting.
If Cynthia hasn't replied in a few minutes, try sending another message. If the issue persists, email cynthia@cynthiaconcierge.com and we'll investigate immediately.
Text Cynthia: "Disconnect my [service]". She'll remove the credentials from your workspace. You can also follow our step-by-step disconnection guide.
Text Cynthia about your billing question, or email cynthia@cynthiaconcierge.com with your account details.
Email cynthia@cynthiaconcierge.com with your request. We'll remove all your data, credentials, and conversation history from our systems. See our Privacy Policy for full details on data retention and deletion.
Cynthia is an AI concierge that works as a virtual employee for your business. She connects to your existing tools — GoHighLevel, QuickBooks, FieldRoutes, and more — and lets you manage everything through a simple text conversation on WhatsApp or iMessage.
No apps to install, no dashboards to learn. Just text Cynthia what you need, and she handles the rest.
Visit cynthiaconcierge.com for full pricing details.